Well said Cisco. I have a friend that made an honest mistake on his taxes, the ATO (Australian Tax Office), people were very good about the whole thing. He was also under some considerable stress, hence the mistake in the first place. They told him that he could take as long as needed to repay what he owed, and he did this at $10 per month, as this is what he could afford.
He was treated with dignity and respect, and treated the ATO people the same way, after all they are just doing a job, they don't make the laws.