I am so glad you wrote happy story. Seems to me you are happy bunch of people and animals down there. The name of your dog tells you buyitself, why you have to hold the cup for her, ha.
I have similar thing with my dog Ruby. I put her meals in her cup and it is OK. But when I give her a bone to eat in the cup, she just dances nervuosly around the cup. She will not take it from the cup, so I have to give the bone from my hand directly in to her mouth and only then she starts to eat it.
But in my mind this kind of things make them so special. We people really want to understand "everything", huh.